Glenn Engstrand

Tag: Tigase

The Making of the Conversational Content Management Beta

With online collaboration such as Google Apps, the users get no clear clues as to who to authoring now. There is a chat area where participants can discuss the content but it does not directly become the content itself. With CCM, the content authoring medium is basically a chat room. People discuss the topic and a chat reporter records the conversations then distills it down to an actionable summary.