Glenn Engstrand

Tag: Extensible Messaging and Presence Protocol

The Making of the Conversational Content Management Beta

With online collaboration such as Google Apps, the users get no clear clues as to who to authoring now. There is a chat area where participants can discuss the content but it does not directly become the content itself. With CCM, the content authoring medium is basically a chat room. People discuss the topic and a chat reporter records the conversations then distills it down to an actionable summary.